Frank Jewellery

Small jewelry store that has a large selection of jewelry, watches and watchbands. They also do repair and battery replacement. I had to have links removed from a new Fitbit band. They did a great job and the band was not damaged. The price was very reasonable. They were very friendly and helpful. Also, the store is in a convenient location. Will use them again in the future.

Reasonable price for a watch battery replacement. Super quick and friendly service. Frank also provided advice about types of gold chains, suitable and not suitable for pendants. especially for frequent wear with big, heavy pendants (like jade pi). My mom broke her chains over the years. I was considering to bring hers in to repair or replace. Frank gave honest advice. Though he can repair all of them, he pointed out the ones not suitable for use - great as a stand alone chain, but they'll just break again if my mom puts on her jade pendants. He showed to me chain patterns and thickness from his display case. Quite the helpful explanations even though he knows I'll shop somewhere else since he stocks sterling silver and some white gold, while my mom's preference is for higher karat yellow gold chains. It's great to meet a local jewellery repair that you can trust!

Frank is amazing and I have been going to him for about 3 years now. I have several luxury watches (Tudor, Hamilton, Ball) and when I need a bracelet adjustment (e.g. removing links from a metal watch bracelet), I will only trust Frank to handle them. I have two specific examples of how Frank saved the day: 1. My favourite pair of earrings are made of semi-precious stone with a thin gold wire running through a tiny hole drilled in the top of the stone. The gold wire on one of the earrings wore out and snapped. I took it to an upscale jewellery store for repair and they said they couldn’t do it because the hole was so tiny and the wire was so thin - they didn’t have wire small enough to fix it. I took it to Frank instead. He took one look, said that yes, the wire was tiny, but he could special order the right wire if I was willing to wait two weeks. He fixed it and it’s been perfect ever since. 2. I received a vintage, 35-year-old quartz Mickey Mouse watch by Lorus. It didn’t keep pr...