Frank Jewellery

Frank is amazing and I have been going to him for about 3 years now. I have several luxury watches (Tudor, Hamilton, Ball) and when I need a bracelet adjustment (e.g. removing links from a metal watch bracelet), I will only trust Frank to handle them. I have two specific examples of how Frank saved the day: 1. My favourite pair of earrings are made of semi-precious stone with a thin gold wire running through a tiny hole drilled in the top of the stone. The gold wire on one of the earrings wore out and snapped. I took it to an upscale jewellery store for repair and they said they couldn’t do it because the hole was so tiny and the wire was so thin - they didn’t have wire small enough to fix it. I took it to Frank instead. He took one look, said that yes, the wire was tiny, but he could special order the right wire if I was willing to wait two weeks. He fixed it and it’s been perfect ever since. 2. I received a vintage, 35-year-old quartz Mickey Mouse watch by Lorus. It didn’t keep pr...

I have always gone here for my watch repairs. They are always so kind, and fix it within 2 minutes. Good prices too. Will always recommend this spot to anyone needing a repair.

Above and Beyond- Frank Jewelry, 900 Greenbank Rd., Nepean, Ontario K2J1S8 (Barrhaven) Several members of our extended family have been delighted with Frank Jewelry, for jewelry and watch repairs for a number of years, but yesterday the owner’s expertise, empathy and compassion truly came to the fore. Staff at 95 year old mother’s Long Term Care home had noticed her hands had become swollen and her rings were causing further swelling, threatening her circulation. She has mobility issues and is no longer able to weight bear. Several phone conversations with the Frank Jewelry owner explaining the situation resulted in advice on how to reduce swelling and remove the rings but were unsuccessful because of her fragile skin. Finally, at the end of his incredibly long work day, this fine and compassionate man drove to the LTC with his tools and with expertise, great gentleness and reassurance, removed each ring with one cut, intact so that they will be able to be repaired at a later d...